James Stephens Jewellers’ website is owned by James Stephens registered as sole trader in the United Kingdom. The Registration code: 75379 45517, Business address: 1 Church Walk, Crawley, West Sussex, RH10 1HH.
Email address: firstname.lastname@example.org.
Using this website clients of James Stephens Jewellers have the ability to order precious stones and metals from the Seller (the sole trader mentioned above). Detailed descriptions and the main characteristics of each product are available by clicking on the particular picture of said product.
The prices indicated on the Website are total prices (inclusive of taxes and fees). The total prices indicated in the Website do not include delivery or postal charges. The products shall be sent via Fed Ex or DHL and shall be insured. The charges related to delivery cannot reasonably be calculated in advance and indicated on the website, but the customer will be informed of additional charges upon the reception of their order.
Payment can be made by credit card, by bank credit transfer or via PayPal.
Execution of orders
The Delivery time of custom-made products – within 5 weeks of the order being received;
The Delivery time of already finished and available products – within 7 working days depending on the place of delivery (United Kingdom – within 4 days from ordering and receipt of payment; International within 4-7 working days from reception payment).
Exercising the Right of Withdrawal
The Client that corresponds to the definition of consumer according to EU legislation shall have the right to unilaterally withdraw from the contract within 30 days. The time period of exercising the right of withdrawal shall be counted from the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the goods.
The consumer may not exercise the right of withdrawal if the goods are made to the consumer’s specifications or are clearly personalised.